Frequently asked questions

Clear answers about our AI financial management lab, parallel agent workflows, and service boundaries.

Finance AI Lab delivers experimental workflow modules for budgeting, expense organisation, and cash-flow snapshots across Singapore households and SME finance ops. Our parallel finance agent may draft summaries or queue transaction tags for your review — you approve every item. We are not a licensed adviser, tax agent, or investment manager, and we do not promise savings gains, portfolio returns, or guaranteed financial outcomes. Treat AI-generated figures as drafts until you verify them with licensed professionals.

Is Finance AI Lab an investment fund or a licensed financial adviser?

No. Finance AI Lab provides AI-assisted financial management education and workflow tools for budgeting and cash-flow organisation. We do not manage client funds, guarantee returns, or provide regulated investment advice unless explicitly stated with a named licence holder. Our lab modules teach personal finance management, AI expense categorisation, and parallel agent assist techniques — not portfolio management, stock trading, or crypto investment strategies. Singapore residents who need licensed financial planning should consult a registered financial adviser independently.

Who typically uses Finance AI Lab?

Our participants include Singapore residents managing household budgeting, freelancers organising personal finance management systems, young professionals building financial literacy, and SME finance ops teams seeking structured AI cash-flow visibility tools. Corporate teams attend briefing sessions; individuals and families enrol in lab cohorts or guided modules.

Does the lab serve households or businesses?

Both. Household budgeting modules focus on savings goal tracking, spending habits analysis, and monthly money review routines. SME finance ops modules adapt the same parallel AI finance agent pipeline for departmental cash-flow organisation, AI transaction review, and budget accountability across small business teams.

How does the parallel agent behave?

The parallel agent categorises transactions, drafts AI spending summaries, and populates an automated categorisation queue — but never executes financial decisions autonomously. Human-in-the-loop approval is mandatory for every agent output. You review, correct, and approve each item before it enters your money dashboard or financial workflow.

Are sessions online or in-person?

Both formats are available. Core lab cohort sessions run in-person at our Cecil Street lab space. Selected modules and the parallel-agent onboarding service are offered online for Singapore residents who prefer remote participation. Hybrid attendance is supported for corporate finance ops briefings.

What are module pricing bands?

Individual lab modules start from S$280. Guided one-on-one modules from S$380. Full six-module cohort packages from S$1,480. Household budget workshops at S$520. SME finance ops briefings from S$880. Corporate team demos at S$650. Monthly review cadence add-ons at S$120 per month. All prices in SGD, subject to GST where applicable.

What is the refund and scope-change policy?

Cancellations more than 14 days before a module start date receive a full refund minus a S$30 administration fee. Cancellations within 14 days may transfer to the next cohort at no extra charge. Scope changes (switching modules) are permitted once per enrolment if requested at least 7 days before the session. No refunds after a module has commenced.

How does Finance AI Lab handle personal data under PDPA?

We collect only data necessary for module delivery and enquiry responses. Form submissions require explicit PDPA consent. Data is stored securely, retained per our Privacy Policy schedules, and not sold to third parties. You may request access, correction, or withdrawal of consent by contacting [email protected]. See our full Privacy Policy.

What services does Finance AI Lab NOT include?

We do not provide investment advice, trading signals, tax filing as a primary service, guaranteed returns, crypto or forex trading support, autonomous trading bots, or life coaching. Our scope is AI-assisted financial management education and workflow facilitation with parallel agent assist — nothing more.

What is the AI tool usage and error policy?

AI outputs — including AI budget drafts, categorisation suggestions, and agent draft summaries — may contain errors. Always verify figures against source documents before acting. The parallel agent is an assistive tool, not an authoritative financial source. Report persistent errors to our team for model calibration during your lab cohort.

Participant presenting capstone finance lab report to cohort members

Still have questions?

Our team responds to enquiries within two business days during Mon–Fri 09:00–18:00 SGT.

Contact the lab